Citizenm New York Times Square | City stay in New York | Book Now

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Citizenm New York Times Square Hotel Fast Food photo

Citizenm New York Times Square Hotel Exterior photo

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Key details

About the Hotel

218 West 50Th Street, New York, New York, United States

Steps from Times Square

Great

8.8

9.2

/10

4.4

Loved by Citizenm New York Times Square Hotel guests

Convenient location
Comfortable bed
Friendly staff
Delicious breakfast
Smart room controls
Cozy atmosphere

"The bed was sooo comfortable and we loved the iPad controlled room and the fun features."

Sarah from United States

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"The rooftop bar is perfect to end a good day in the city, it has good views and great atmosphere, specially in a hot summer night."

Juan Felipe from United States

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"Excellent: Great location, cool use of technology from check in to mood lights, shades, media, etc..."

Anne-Marie from United States

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Compact, Tech-Savvy Rooms

All 230 rooms at citizenM New York Times Square include free Wi-Fi, a rain shower, and a tablet mood pad to control the LED TV and room settings. Rooms feature laminate wood floors, premium bedding, and laptop-compatible safes. The private bathrooms come with free toiletries and hairdryers. Each room has a flat-screen TV with Chromecast for streaming from personal devices.

24-Hour Dining Options

The hotel offers 24-hour food and beverage service, including barista-made coffee and freshly made cocktails. CanteenM serves light bites like edamame, sushi rolls, and healthy salads. A hot and cold breakfast buffet includes eggs, potatoes, sausage, pancakes, pastries, and local treats. The rooftop bar on the 21st floor has indoor seating and a covered outdoor terrace with city views.

Skyline Fitness & Relaxation

The 20th-floor fitness center includes cardio machines, free weights, and boxing equipment, all with skyline views. Three outdoor terraces provide space to exercise or relax. Guests can use complimentary high-speed Wi-Fi and borrow books or magazines from the lobby. The living room-style lobby has large sectional sofas, contemporary art, and iMacs for guest use.

Heart of Midtown

The hotel is a 1-minute walk from Times Square and a 5-minute walk from Central Park and Columbus Circle. Nearby landmarks include the Rockefeller Center (0.5 km), Broadway theaters (0.5 km), and the Museum of Modern Art (0.5 km). The 50th Street subway station (C and E trains) is 3 minutes away, and Grand Central Terminal is a 20-minute walk.

Self-Service Convenience

Check-in is done via self-service kiosks in the lobby, which has no traditional front desk. The hotel provides ironing facilities, air conditioning, and heating in all rooms. The rooftop bar offers sweeping city views. Luggage storage and a 24-hour fitness center are available for guest use.

Must-do experiences

Visit the High Line for stunning views and unique urban art.
Grab a slice of real New York pizza at Joe's Pizza in Greenwich Village.
Explore the hidden gem of The Morgan Library & Museum nearby.
Take a stroll through Chelsea Market for gourmet treats and local shops.
Catch an off-Broadway show for an intimate theater experience.

Location: Perfect

9.6/10Review score

See hotel location on map

Guest Emotional Experience

Shine on SocialsPicture perfect views

“The view from the rooftop bar and sitting areas are magical.”

Marlene K from Luxembourg

Perfect for Finding FriendsVibrant social scene

“The lobby itself was clean, and a number of guests came down to sit and chat, which was refreshing to see.”

Zoe F

Tech DetoxTech-friendly retreat

“Our bed was comfy and we loved being able to control everything from the iPad or phone.”

Tanya

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

King Room Premium View

2 persons

155 sq. feet

1 King-size bed

Shower

Heating

room details

King Room

2 persons

155 sq. feet

1 King-size bed

Shower

Heating

room details

King Room High Floor

2 persons

155 sq. feet

1 King-size bed

Shower

Heating

room details

King Room Accessible

2 persons

155 sq. feet

1 King-size bed

Shower

Heating

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business centre

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
iPad

Room decor

Parquet floor

Dining Onsite

CitizenM New York Times Square presents an inviting dining experience with its thoughtful offerings. Guests can enjoy a comforting breakfast buffet at CanteenM and unwind with drinks and stunning city views at the rooftop bar, all designed to complement a bustling traveler's lifestyle.

Citizenm New York Times Square Hotel Restaurant photo

CanteenM

Casual breakfast buffet with vegetarian options

Ambiance

Bright and vibrant setting, perfect for a quick bite or a relaxed morning meal.

Key Offerings

A hot and cold breakfast buffet featuring local treats and comfort favorites, including scrambled eggs, pancakes, croissants, and fresh fruit.

Reservation

Breakfast only; hours vary.

Rooftop Bar

Drinks and light bites

Ambiance

Located on the 21st floor, with a combination of covered outdoor terrace and cozy indoor seating, all offering sweeping views of the city.

Key Offerings

Signature cocktails and a relaxed space to unwind, featuring the stunning skyline of New York as a backdrop.

Reservation

Hours vary.

Citizenm New York Times Square Hotel Location

218 West 50Th Street, New York, New York, United States

Map view

218 West 50Th Street, New York, New York, United States

City landmarks

Landmark

Empire State Building

4300 ft

Park

Central Park

1.7 mi

Landmark

Rockefeller Center

2200 ft

Landmark

Top of the Rock

2100 ft

Park

Bryant Park

4100 ft

Church

St. Patrick's Cathedral

2800 ft

Park

The High Line

1.6 mi

Museum

The Metropolitan Museum of Art

1.7 mi

Library

New York Public Library

4700 ft

Square

Macy's

4600 ft

Museum

American Museum of Natural History

1.5 mi

Museum

The Museum of Modern Art

2600 ft

Tower

Trump Tower

4100 ft

Landmark

Chrysler Building

1.1 mi

Stadium

Madison Square Garden

1.1 mi

Museum

Madame Tussauds New York

2900 ft

Museum

Intrepid Sea

5200 ft

Mall

Fifth Avenue

2600 ft

Landmark

Manhattan Skyline

1.1 mi

Square

Herald Square

4600 ft

Zoo

Central Park Zoo

1.0 mi

Gallery

Frick Collection

1.4 mi

Landmark

Museum of Biblical Art

3600 ft

Landmark

Midtown East

4200 ft

Library

The Morgan Library & Museum

1.1 mi

Landmark

Discovery Times Square

2100 ft

Square

Pulitzer Fountain

4900 ft

Nearby

Square

Times Square

1400 ft

Theatre

Broadway

1100 ft

Restaurants

Applebee's

300 ft

205 W 50th St

Da Marino Restaurant

700 ft

220 W 49th St

Junior's

1800 ft

1515 Broadway Mid Section Of 45th St

Bubba Gump Shrimp Co

2000 ft

1501 Broadway Time Square

Natsumi

100 ft

226 W 50th St

Toloache

400 ft

251 W 50th St

Serafina Time Hotel

800 ft

224 W 49th St

Lillie's Victorian Establishment

900 ft

249 West 49th Street

Olive Garden

1100 ft

2 Times Sq

LeGrande Lounge

800 ft

224 W 49th St Between Broadway & 8th Avenue

Explore New York

Explore the Neighborhood

Times Square

5 minutes' walk

Vibrant hub known for its bright lights and entertainment options, ideal for people-watching and iconic photos.

Rockefeller Center

8 minutes' walk

Famous complex housing the Radio City Music Hall and top-notch shopping, especially spectacular during the holiday season.

The Museum of Modern Art

10 minutes' walk

Renowned museum displaying an unparalleled collection of modern and contemporary art with rotating exhibitions.

Broadway

5 minutes' walk

Iconic theater district featuring world-class shows and musicals, perfect for a night of entertainment.

Bryant Park Yoga

16 minutes' walk

Free yoga classes are held here, providing relaxation and a scenic green escape in the heart of the city.

Bike Rentals at Central Park

30 minutes' walk

Bike rentals available for scenic rides through Central Park, a perfect outdoor getaway for families and solo travelers.

Sky Rink at Rockefeller Center

8 minutes' walk

Ice skating on this famous rink provides a thrilling experience, especially during winter months.

Natsumi

1 minutes' walk

Stylish spot offering a fusion of Japanese and Asian cuisine, known for their sushi and modern ambiance.

Da Marino Restaurant

3 minutes' walk

Italian dining experience with a warm atmosphere, famous for homemade pasta and classic pizza dishes.

Junior's

7 minutes' walk

Famous for its cheesecake and diner fare, Junior's is a casual eatery perfect for families and late-night snacks.

Madame Tussauds New York

11 minutes' walk

Famous wax museum featuring lifelike figures, great for family fun and selfie opportunities.

The Comedy Cellar

10 minutes' walk

Intimate venue hosting top comedians; known for a vibrant atmosphere and an exciting night out.

Getting around

City Centre

New York9 min · 3.5 mi

Airports

LaGuardia (LGA)19 min · 7.8 mi

Teterboro (TEB)31 min · 12.7 mi

Train

Grand Central Station15 min · 4000 ft

Underground

50th Street2 min · 400 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs US$22 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

230

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

CitizenM New York Times Square is a modern and stylish hotel in an amazing location, practically next to Times Square, making it ideal for exploring New York's greatest hits like Madison Square Garden and Broadway theaters. Guests appreciate the high-tech, well-equipped rooms, complete with mood lighting, and some have enjoyed city views from the higher floors. The rooftop bar is a favorite area, offering amazing views, and the fitness center is well-equipped; however, a few guests have mentioned the rooms being best suited for solo travelers or close couples due to their layout.

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Review score

Based on 2269 verified reviews

8.9/10

Great

91%

Recommend

Location

9.6/10

Staff

9.2/10

Value for money

8.3/10

Facilities

8.8/10

Pros

Great staff

Central location

Good breakfast

Cons

Small rooms

Stanley from United States

Single

King Room

3 nights in November 2025

Reviewed:December 08, 2025

9.0/10

solid stay

good blackout curtainsipad light controlnice water pressurefirm bed

my king room had good blackout curtains. i easily control lights via the ipad. the shower had nice water pressure. the bed was firm and comfortable.

the room its a bit small for two peoples. its difficult moving around with large suitcases. more storage space is needed.

Dining

8/10

the breakfast area features various options. i notice fresh pastries are delivered daily. the coffee machine makes several kinds of drinks. many tables are available.

Service

9/10

the staff members at the front desk were quick. they helped with directions immediately. i got new towels every day. staff were helpful with my luggages.

Facilities

9/10

the lobby offers many places to sit. vending machines stock snacks. the rooftop bar has a view of some skyscrapers.

Location

10/10

this place is near subway lines. a lot of stores are located around it. some restaurants are very close. broadway theaters are within walking distance.

0 Helpful

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Charlotte from United Kingdom

Couple

King Room High Floor City View

3 nights in November 2025

Reviewed:December 04, 2025

9/10

ideal hotel stay

superb locationattentive staffmodern room

the location was superb for exploring the area i wanted to visit. the staff were very attentive and helpful with all my queries i appreciated their assistance. the room was very modern and clean it had all the amenities i needed for my short stay.

0 Helpful

Maurice from France

Single

King Room

4 nights in August 2025

Reviewed:August 31, 2025

9.0/10

Convenient Stay

convenient locationaccommodating staffamazing view

The hotel's Broadway location proved ideal I found a subway stop nearby. The staff provided accommodating service and amenities operated via tablet. I appreciated the lounge and rooftop bar for relaxation. The rooftop bar had an amazing view and convenient access to multiple subway lines.

The room was somewhat small and the experience controlling everything with the iPad was not ideal as it was slow to boot up each time. I ended up mainly using the physical switches.

Service

9/10

The staff was friendly and helpful, especially at the rooftop bar and the reception desk where they arranged taxi service to the airport. I appreciated their attentiveness to requests and overall positive attitude . I will visit them again.

Rooms

8/10

My room included controls for lights TV and air conditioning via an iPad. It allowed casting from Netflix and YouTube to the TV which added to the entertainment options. The bed was comfortable and the room was kept clean. I appreciated these details.

Dining

9/10

The rooftop bar featured a super beautiful view of the buildings and offered a pleasant environment. I found several dining options nearby too including Carnegie Diner which was a short walk from the hotel. Breakfast was available starting early, very convenient.

Location

10/10

The hotel is very close to Times Square providing easy access to many attractions. I found multiple subway lines nearby making it simple to navigate the area. I was able to walk to both Times Square and Rockefeller Center easily and I also walked to Central Park.

0 Helpful